Home > Term: Automatic call distributor (ACD)
Automatic call distributor (ACD)
A device that answers calls with a recorded message and then routes calls to the appropriate department or unit.
- Part of Speech: noun
- Industry/Domain: Health care
- Category: General
- Company: Blue Cross Blue Shield
0
Creator
- Harry8L
-
(V.I.P) 574128 points - 100% positive feedback
(London, United Kingdom)
