This is a program that covers your mental health and substance abuse care needs. In most cases, in-network benefits need to be pre-authorized by calling the Mental Health/Substance Abuse number on your CIGNA HealthCare ID card. The services that may be covered under the benefit plans are: individual therapy, family therapy, group therapy, psychiatric evaluation, psychiatric medication management, intensive outpatient services, inpatient and partial hospitalization. Benefits plans vary by employer (covered services and number of available outpatient visits and inpatient days each year).