Home > Term: customer relationship management (CRM)
customer relationship management (CRM)
The set of processes and supporting software that allows an organization to collect and leverage information on customer interactions with sales, marketing, and customer service departments.
- Part of Speech: noun
- Industry/Domain: Software
- Category: Database applications
- Company: Oracle
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Creator
- Jessehe
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(V.I.P) 32013 points - 40.13% positive feedback
