Home > Term: audio response unit (ARU)
audio response unit (ARU)
A device that provides synthesized voice responses to dual-tone multifrequency signaling input by processing calls based on (a) the call-originator input, (b) information received from a host data base, and (c) information in the incoming call, such as the time of day. Note: ARUs are used to increase the number of information calls handled and to provide consistent quality in information retrieval.
- Part of Speech: noun
- Industry/Domain: Telecommunications
- Category: General telecom
- Company: ATIS
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- KeithC3
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