- Industry: Consulting
- Number of terms: 1807
- Number of blossaries: 2
- Company Profile:
Gartner delivers technology research to global technology business leaders to make informed decisions on key initiatives.
Voice over wireless LAN (VoWLAN) is defined as the use of VoIP technology and wireless network components to support voice over Wi-Fi.
Industry:Technology
Voice over Internet Protocol (VoIP) is based on an IP standard that is capable of transporting voice and data packets over the same network. Unlike circuit-switched networks, IP doesn’t require a dedicated connection for an entire call. Voice signals are converted to packets that are sent across the network and reassembled in the correct order when they reach their destination. VoIP services can be deployed over the Internet or private IP networks (LAN/WLAN).
Industry:Technology
Voice of the customer (VoC) solutions combine multiple, traditionally siloed technologies associated with the capture, storage and analysis of direct, indirect and inferred customer feedback. Technologies such as social media monitoring, enterprise feedback management, speech analytics, text mining and Web analytics are integrated to provide a holistic view of the customer’s voice. The resultant customer insights are acted on by disseminating relevant information to the right person at the right time on the right channel.
Industry:Technology
Voice mail describes a network system that enables unanswered phone calls to be diverted to a personal answering service. Revenue may be generated by making a connection charge to the service, a subscription charge for the service, or by charging the subscriber for messages deposited or retrieved.
Industry:Technology
Voice endpoint describes a voice device, like a telephone, as a terminating device. This could be a physical extension or a logical IP address. This particularly applies to IP telephones where 100% IP system functions are not fully used for voice telephones and terminals.
Industry:Technology
Voice encryption is defined as a function that enables a device to transport digitized voice signals.
Industry:Technology
A voice browser is a system that enables telephone access to voice portal sites. It prepares and presents information to callers. It also interprets commands and enables navigation. Architectures and implementations vary, but many will use VoiceXML or a similar protocol to access the portal application. This is sometimes called a VoiceXML gateway.
Industry:Technology
Voice application servers consist primarily of software, operating on Sun or Linux servers located in a service provider network, and functioning in conjunction with other standard network elements such as routers, gateways, integrated access devices (IADs) and telephones. This category is made up of IP-SCPs and IP Centrex platforms.
Industry:Technology
Visualization is the illustration of information objects and their relationships on a display. Strategic visualization graphically illustrates the strength of relationships by the proximity of objects on the display. Advanced technology can make a significant difference in users’ ability to interface to large knowledge repositories. These advances use the distance between objects on the display to reflect the similarity of meaning, similarity of content or other relationships (e.g., association with a group).
Industry:Technology
Visual Studio (VS) is a Microsoft package of several application development (AD) tools with complementary, albeit overlapping, focuses, including Visual Basic, Visual C++ and Visual J++.
Industry:Technology
