- Industry: Consulting
- Number of terms: 1807
- Number of blossaries: 2
- Company Profile:
Gartner delivers technology research to global technology business leaders to make informed decisions on key initiatives.
Tools that help to facilitate social media. Examples include RSS, blogs, video logs, widgets, tags, forums, location based services, Web chats, instant messaging, podcasts and microblogging services.
Industry:Technology
Social media is an online environment in which content is created, consumed, promoted, distributed, discovered or shared for purposes that are primarily related to communities and social activities, rather than functional, task-oriented objectives. “Media” in this context is an environment characterized by storage and transmission, while “social” describes the distinct way that these messages propagate in a one-to-many or many-to-many fashion.
Industry:Technology
Social gaming is an online digital game that: 1) Contains at least one game mechanic that utilizes a player’s social graph; 2) Facilitates and encourages social interaction and communication about the game outside the game and not only inside the game; and 3) Is accessed via PCs, game consoles, and mobile and portable devices. Digital games that offer an immersive gaming experience with no connection to social graphs are excluded from social games.
Industry:Technology
The ability for participants in a social media environment to add their opinions about the quality or relevance of the content. Common examples are “like/not like,” “thumbs up/thumbs down,” dig it, star ratings, social commentary, tagging (or mass categorization), flagging and badging.
Industry:Technology
Social CRM is a business strategy that entails the extension of marketing, sales and customer service processes to include the active participation of customers or visitors to an Internet channel (Web or mobile) with the goal of fostering participation in the business process.
Industry:Technology
Social content is unstructured data created, vetted, marked-up or delivered through a social process or channel and destined for human consumption. Social content scenarios range from the use of enterprise-managed blogs and wikis, to externally hosted environments (Twitter, Facebook, YouTube, and others) for document sharing and collaboration, to tools for supporting project teams.
Industry:Technology
An approach to IT whereby individuals tailor information-based and collaborative technologies to support interactions with relatively large and often loosely defined groups.
Industry:Technology
“Social BPM” is a concept that describes collaboratively designed and iterated processes. These processes mirror the way work is performed from a “doer” perspective and experienced from a “receiver” perspective to harness the power of continuous learning from “the collective.”
Industry:Technology
Social analytics is monitoring, analyzing, measuring and interpreting digital interactions and relationships of people, topics, ideas and content. Interactions occur in workplace and external-facing communities. Social analytics include sentiment analysis, natural-language processing and social networking analysis (influencer identification, profiling and scoring), and advanced techniques such as text analysis, predictive modeling and recommendations, and automated identification and classification of subject/topic, people or content.
Industry:Technology
SOA governance technologies are a set of tools and technologies that are used to enact and enforce governance processes and policies. They include technologies for SOA policy management, SOA registries and repositories, and SOA quality assurance and validation.
Industry:Technology
