Category: Technology
Company: Gartner
Created by: consultant
Number of Blossarys: 2
Voice over Internet Protocol (VoIP) is based on an IP standard that is capable of transporting voice and data packets over the same network. Unlike circuit-switched networks, IP doesn’t require a ...
Voice of the customer (VoC) solutions combine multiple, traditionally siloed technologies associated with the capture, storage and analysis of direct, indirect and inferred customer feedback. ...
Voice mail describes a network system that enables unanswered phone calls to be diverted to a personal answering service. Revenue may be generated by making a connection charge to the service, a ...
Voice endpoint describes a voice device, like a telephone, as a terminating device. This could be a physical extension or a logical IP address. This particularly applies to IP telephones where 100% ...
Voice encryption is defined as a function that enables a device to transport digitized voice signals.
A voice browser is a system that enables telephone access to voice portal sites. It prepares and presents information to callers. It also interprets commands and enables navigation. Architectures and ...
Voice application servers consist primarily of software, operating on Sun or Linux servers located in a service provider network, and functioning in conjunction with other standard network elements ...